Most clients we visit in new or recently built homes have been struggling with the wire closet systems installed by their builder and want to replace them with more functional systems. In most cases they didn't have a choice about their closets. The builder offered no other options and the budget allowance for closets was not adequate to upgrade from wire. Or, the home was purchased with an existing wire system. Probably half of the jobs we install each year are to replace these cheap wire systems.
Here are the three most frequent complaints we hear from homeowners about wire closet systems: